WEBSITE TERMS OF USE

Last updated: May 12, 2025

Welcome to the website of Marrakech Trend (https://www.shuttlemarrakech.ma). These Terms of Use govern your access to and use of this website, including the booking of private shuttle services, airport transfers, and other transportation services offered. By accessing or using this website, you agree to be bound by these terms. If you do not agree with these terms, please do not use the website.

1. Purpose of the Website

The Marrakech Trend website allows users to book private transportation services, including airport shuttles, city transfers, excursions, and VIP services across Morocco. The services are available 24 hours a day, 7 days a week, with a fleet of vehicles (vans, minibuses, coaches, and luxury cars) operated by professional drivers.

2. Acceptance of Terms

Use of the website constitutes full acceptance of these Terms of Use. Marrakech Trend reserves the right to modify these terms at any time. Changes will take effect upon their publication on the website. It is your responsibility to regularly review the updated terms.

3. Use of the Website

You agree to:

• Provide accurate, complete, and up-to-date information when making a booking (name, contact details, travel details).
• Use the website only for lawful purposes and in accordance with Moroccan laws.
• Not attempt to access unauthorized parts of the website or disrupt its operation (e.g., hacking, DDoS attacks).

Marrakech Trend may suspend or terminate access to the website in case of a breach of these terms.

4. Bookings and Payments

• Bookings: Bookings must be made through the website or via the contact methods provided. You are responsible for verifying the details of your booking (date, time, location, vehicle type).
• Payments: Payments are processed according to the terms specified during booking. Rates are subject to change and must be confirmed at the time of booking.
• Cancellations and Refunds: Any cancellation must be reported within the deadlines specified in the cancellation policy (available during booking). Refunds, if applicable, are subject to the specific conditions of the booking.
• Delays: Marrakech Trend strives to adhere to schedules but cannot be held responsible for delays caused by circumstances beyond its control (e.g., traffic, weather conditions).

5. Liability

• Transportation Services: Marrakech Trend is committed to providing reliable transportation services with professional drivers and well-maintained vehicles. However, the company cannot guarantee the absence of unforeseen disruptions.
• Limitation of Liability: Marrakech Trend will not be liable for indirect damages, loss of profits, or harm arising from the use of the website or services, except in cases of proven gross negligence.
• User Conduct: You are responsible for your behavior and that of your companions during trips. Inappropriate behavior may result in the termination of the service without a refund.

6. Intellectual Property

All content on the website (texts, images, logos, design) is the exclusive property of Marrakech Trend or its partners. Any reproduction, distribution, or use without prior authorization is strictly prohibited.

7. Personal Data Protection

Information collected during booking (name, email, phone number, etc.) is processed in accordance with our Privacy Policy (available on the website) and Moroccan data protection laws. This data is used solely to process your bookings and improve our services.

8. Links to Third-Party Websites

The website may contain links to third-party websites. Marrakech Trend is not responsible for the content or practices of these websites and encourages you to review their terms of use.

9. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of the Kingdom of Morocco. Any dispute related to the use of the website will be subject to the exclusive jurisdiction of the courts of Marrakech.

10. Contact

For any questions or complaints regarding the website or these Terms of Use, please contact us at:

• E-mail : marrakechtrend@gmail.com
• Phone : +212 6 61 21 63 88
• Adress : Zenith Business Center Rue Mouslim Lot Boukar, 3eme Etage Appartement N°14 Bab Doukala - Marrakech-Médina

Marrakech Trend thanks you for your trust and wishes you a pleasant stay in Morocco!